Handle new leads
Nova can call new inquiries or answer incoming calls using an approved business script.
CGTSAI voice automation
Meet Nova.
A configurable AI voice assistant built to help service businesses respond to leads, qualify interest, support appointment booking, and keep follow-up moving.
Nova is configured around an approved workflow. Phone, calendar, CRM, and messaging connections depend on the tools and scope selected for each project.
Nova voice workflow
Illustrative system view
01
New inquiry received
02
Approved questions asked
03
Lead details organized
04
Next step routed
Human escalation points stay part of the approved setup.
Live Nova demo
Talk to Nova
Ready for a secure voice conversation
Microphone access begins only after you press Start. Don’t share passwords, payment details, or other sensitive information.
Live conversation
Transcript
Your conversation will appear here.
Press Start, allow microphone access, and Nova will greet you.
Available configurations
One voice. Clearer next steps.
Choose the functions that match your process. Final integrations, usage limits, and ongoing support are confirmed before launch.
Qualify interest
Ask agreed questions, capture relevant answers, and organize the next step for your team.
Support booking
Offer available appointment times when a compatible calendar connection is configured.
Follow up consistently
Run approved follow-up workflows for missed calls, older leads, and incomplete conversations.
How Nova is deployed
Built around the way your team actually works.
01
Connect
Confirm the phone, CRM, calendar, and notification tools included in the project.
02
Configure
Define the approved script, qualification questions, routing rules, and escalation points.
03
Test
Review call behavior, booking logic, handoffs, and failure cases before activation.
04
Launch
Activate the agreed workflows and monitor performance within the approved scope.
Build the right workflow
See where Nova fits in your business.
Tell us how leads reach your team today. We’ll identify what can be configured, what needs a human handoff, and which tools must be connected.